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by newscracker 2847 days ago
I can't offer any advice that can help you quickly or is guaranteed to work. Write a longer and better composed post on some platform, with details of what you've tried, whom you tried to contact at Google, responses (or the lack thereof), etc. Share it on HN, Twitter and elsewhere to get some traction. If you can get it to someone at a senior level, that may help. Sadly, that seems to be the only way to get some companies to pay attention.

I'm not sure if your Google account is tied to a Gmail address (it doesn't necessarily have to be), but I would advise anyone who uses (or must use) Google's services to use an email address from another provider so that if you lose access to the Google account, your email also doesn't disappear with it. Further, disentangling oneself from such providers and going with those whose business depends on your monetary support may be a better choice (where feasible). I also get that these suggestions may sound absolutely ridiculous.

1 comments

How do you even find someone to contact at Google? When I tried in the past, the only support was for people that had some sort of recurring SaaS contract or for AdWords
Some of them read Hacker News.. if your problem makes it to the frontpage you might be in luck. But again, this is really not the way this should work.