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by sologoub 2848 days ago
A lot of great advice here, mixed with some sales pitches and some questionable advice.

App reviews seem to have gone unmentioned - are you getting any negative reviews?

If you are, see if they contain anything actionable or even a hint of what the problem might be.

If not, the uninstalls may or may not be a problem - for a paid app that’s free to install, you could be getting a lot of window shopping. Once people realize there is no free lunch, they move on. If this is the version of events playing out, then these were never your target market to begin with - they were not willing to pay and could have been just trying to get something for free.

Only way to know for sure is, like many other comments stated, talk to them - forums, support sites/emails, even reddit could be a good source. Try to figure out who your customers are and look for the place where they communicate.