[lsc]

>Something else that I found surprising was that I got better support through Twitter than through email.

Nearly everyone gives better support through twitter than email, simply because email is a private medium. If you ask a question on twitter, not only do they have the same incentive to solve your problem as you do through email, they have the additional incentive to not look bad in front of the rest of the freaking world.

[stjarnljuset]

I guess then I know how to contact you if I need something regarding prgmr :P