[xenadu02]

They seem to have a stale data problem; in an effort to never show you an empty app, they fallback to the transit schedule or whatever they last pulled from the server while they seem to be waiting for the refreshed data to download.

If your cellular connection is bad (or the tower is congested), you can be looking at a quite old transfer time without any visual indication of that fact. If you were offline, the app would tell you it was falling back to a schedule. If the request actually timed out and failed it would do the same. But because the request is stuck in dropped-packet-limbo, it isn't obvious.

Sometimes I tap into the map and back out to get it to re-send the request. Then the transfer times will all jump and update to reasonable values.

(This is just behavior I'm deducing from using the app and watching it say the next N is 2 minutes, then after waiting 30-40 seconds it jumps to 15 minutes. Clearly they were showing me stale data at the time)

[iampims]

That’s exactly the behavior I’m seeing. I’ve missed countless buses and trains because of it.

The new design isn’t helping much at all.