| The cause is that “leadership” is generally people who don’t understand technology, and the solution is to stop hiring such incompetence. No car company would allow a CEO who doesn’t understand how cars work, let alone one who has no respect for those who design cars. But most tech companies are lead by tech illiterate MBA types who disdain engineers, and so engineers are managed by people who don’t understand engineering. I’ll give you a particular example but this is not the exception, this was the norm in %85 of the dozen tech companies I’ve worked at: At Amazon my boss was a guy trained to be a prison guard, who was selling pot on campus on the side, who got his job managing engineers because of a political connection. He had difficulty operating Microsoft Office. He was borderline computer illiterate. After a re-organization my bosses’ boss was replaced with a woman whose previous career was literally managing state DMV offices. Hey it’s management, right? Notably both of these people resented the fact that we were getting paid close to as much as they were (yet they with no skills, not even good management skills were still getting paid more!) At that point between me and Bezos there were no engineers in management and nobody who respected engineering (and that included Bezos, this was early enough I worked a lot of tickets with Bezos involved, saw him literally stop us from fixing a problem in October only to go ballistic the day before thanksgiving when the problem surfaced again.) Meanwhile Amazon has this propaganda campaign about how they “raise the bar” in hiring- and it’s true I’ve seen brilliant engineers not hired because of the objections of the “bar raiser”— only that person was the woman whose qualifications was a history keeping he nose clean working for the state! |
When Bezos went ballistic the day before Thanksgiving, did you still fix the bug in time? If not, did it really negatively affect the bottom line? Did whatever you instead had to work on in October help the bottom line more than the Thanksgiving bug?