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by mason55 2859 days ago
The common thread is your boss, not your customer. A good boss is worth everything.

A good boss would push back on unreasonable customer demands and spend time figuring out what went wrong. A good boss will help prevent it from going wrong the next time. A good boss will help you figure out what needs to be done right now and what can be scheduled so it’s not just a constant “P1 emergency”