absolutely not true!! and other competitors like 3cx have been eating their lunch for years. the fact of the matter is FreePBX, even for the most knowledgeable audience is still a PITA to work with and configure.
> FreePBX, even for the most knowledgeable audience is still a PITA to work with and configure.
Agree to disagree. I cut my teeth on freepbx; love it, miss it, constantly yell at my customers digium appliances in disappointment that they don't live up to their sibling. I rolled my old MSP over to it without any hassle and afaik they're still running it a few years later and I know none of them have touched it for admin. Rolled it on my VPS for my own consulting needs and it's pain free.
Digium was mostly a hardware company for a long time, which doesn't fetch the valuation of recurring SaaS revenue though they have hosted SaaS services now.
As others have stated, their features are now found in many low cost proprietary solutions.
No reason to pay a tax to use open source unless you believe in it.