[rndmize]

Things are actually even worse than you describe. There's been constant action to restrict the use of class-action lawsuits and move towards arbitration instead.

https://www.reuters.com/article/us-usa-consumers-arbitration...

https://www.currentaffairs.org/2018/08/this-burrito-includes...

[emodendroket]

The fact that so many businesses want to kill class-action suits is, to me, a testament to how effective they actually are.