[StudentStuff]

Nope, this isn't a plan offered to consumers, both AT&T and Verizon actually offer the $37.99 unlimited data device plan to any government organization or charity in a state that participates in the Western State Contracting Alliance.

Part of what WSCA contracts for is better service, which was obviously not provided here. The Verizon Rep did jack when confronted with a critical issue, he could have easily done either of the plan changes suggested and applied a credit for the difference. But, on Verizon only their employees are allowed to work on WSCA contracted accounts, ensuring they perpetually get the worst customer support. No other carrier does this!