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by snksnk 2860 days ago
No music is the best option, so you can continue work and notice it instantly when someone joins or if you are connected. With hold music you always need to turn the volume down to avoid the loud low quality music. It also makes having conversations more difficult.
2 comments

The worst: loud hold music that's interrupted repeatedly as if the call is being answered only to play yet another pre-recorded message about "our other offerings" or "your call is important" ...
Ting uses the theme music to The Adventures of Buckaroo Banzai Across the 8th Dimension and I enjoy it.
Shame their claim that you'll get a human on the phone hasn't been exactly true for a few years now. Recently listened to that theme all the way through three times before bailing.