[TylerE]

Has there ever been a change to "improve user experience" that has _actually_ improved user experience? (Looking at you, Google.)

[Deimorz]

http://chainsawsuit.com/comic/2017/12/07/improvements/

"In our quest to improve the service for you, the user, we're making it worse.

It was great before. It's going to be terrible now, but you're going to love the changes.

We asked our investors and they said you're very excited about it being less good, which is great news for you."

[travisjungroth]

A ton! But they just don’t usually call it that.

90% of changes just make things better for the user. 10% make things worse, but they’re obvious and honest and we’re okay with it.

And then 1% is the stuff like this. The Netflix/Qwikster you’re paying less but more debacle. The EA “sense of pride and accomplishment”. The Netflix (wait, why are they here twice?) show recommendations that aren’t ads that’s happening right now.

[pluma]

Or Amazon's "Prime costs more now but it also includes Amazon Video which was so popular we couldn't get anyone to pay for it extra".

[Accacin]

I recently noticed that Amazon Prime in the UK has Parks and Recreation AND Seinfeld, which Netflix doesn't have.

Worth it!

[ethbro]

Amazon Prime seems like it pulled out the checkbook for syndicated series. It's also got a lot of old HBO stuff.

Which makes sense if you've got a pile of money but are trying to bootstrap a streaming service.

I expect most of that will disappear when it comes up for renewal and they've built out their original content (in the same way it did for Netflix).

[ThisIs_MyName]

> The Netflix/Qwikster you’re paying less but more debacle

What did I miss?

[MarkyC4]

7 years ago, Netflix decided to split into streaming (Netflix) and DVDs by mail (Qwikster). It didn't last long

[zwily]

It sort of did... The DVD portion of Netflix is now at dvd.com.