[thafman]

A $10 gift card for 10 mins of phone feedback is probably the best investment of time/money that I have ever heard of, I will be shamelessly stealing this idea for years.

[spencerfry]

I've seen other companies do $10 iTunes gift cards too. I like Amazon over iTunes, though. :)

[jdp23]

yeah really. great idea, and a particularly good example of how it can pay unexpected benefits!