[wutbrodo]

None of this is relevant though. You're comparing critical acclaim with the opinion of the masses, while what's being discussed is the reaction of the masses based on pre-viewing marketing (views) vs the reaction of the masses _after_ having seen the movie (reviews).

You conjured the objection to professional critics out of whole cloth to bolster the weak argument that the opinion of the masses who've watched the movie in question is not _precisely_ what they should be optimizing for.

Views that a user is dissatisfied with is obviously not good for the user. While just as directly profitable for Netflix, it's also something they should seek to minimize in favor of satisfied views (ie views that would lead to good reviews), as it can be a leading indicator for "I don't like much of what I watch on Netflix" --> "I'm going to watch less Netflix". The latter is obviously not something Netflix wants, both in terms of ability to acquire content and potential loss of subscriptions on the margins.