[arrowgunz]

Have you tried using https://support.twilio.com/hc/en-us/requests/new

If not, please use that. Hacker News is not really the place for Product Support.

[reallyeli]

I'm looking for what people's real experiences are. Twilio provides guidelines around this, but they are very conservative and speculative.

If this isn't the place, though, I understand.