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by bumholio
2869 days ago
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The problem with this approach, and the related proposals like 3D Secure and Bitcoin, is precisely that it puts a low ceiling on what the site is allowed to charge to exactly what the customer is willing to spend on porn. The bread and butter of porn and most other internet subscription models is to get hold of the consumer credit card data and then setup a long run recurring payment stream, on the expectation that while most people will cancel it, a profitable minority will forget or enjoy and pay for the service further. If just 25% of the customers let the subscription run for an average of 1 additional year, you will net 4x more money compared to a site that needs to renew the purchase every month, with zero customer acquisition costs and zero marginal costs for the provider - the content and platform are a sunk cost and traffic charges are negligible. Only now you have 4x more money to produce the content and generally be more competitive, pushing out of the market those who don't adopt the same tricks. This is what The New York Times and porn sites have in common, and that's why you will see similar dark patterns of making subscription hard to cancel. In the porn's case, it's a much steeper uphill battle to get the money from the customer and his bank (and his wife), so they are forever relegated to the high-chargeback bin and must internalize that into their business model. Which might explain some of the "breakage" the original author is observing. |
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