[zzzcpan]

> So what? I would rather have Google/Amazon employees on the issue than some random DevOps dude.

This is fine if three nines of availability is all you need. Doesn't matter much if you prefer a big brand employee fixing things or a small brand employee. It doesn't change the outcome.

However there are a lot of things that simply cannot live with crappy three nines availability. And the only way to do better is to stop relying on any single cloud, which inevitably requires infrastructure engineers aka random devops dudes.