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by robbiemitchell 2876 days ago
> I personally believe

> It’s not clear why everyone enables a floodgate of tracking just ‘cause.

Have you worked in marketing, product development, or customer support? There are plenty of services that are used to help people generally do their jobs, identify problems, figure out what to build, improve the product, and to enable support folks to support customers.

But yes, there are all sorts of other, third-party trackers and cookies that are not as directly relevant.

1 comments

Yes, I have. It’s a tough argument/longer conversation I realize. I feel it’s getting out of hand overall. As technology/saas products make it easier to simply capture everything, including user actions/playback/screenshots, to the point that someone in marketing at X startup is watching my private usage of their app on their MacBook Air somewhere without really caring or realizing how intrusive they are being. I realize 99.9% don’t intend to abuse or don’t even realize the intrusion, there needs to be a reset where companies take a stand and find greater value in simply not engaging in this low hanging fruit.
I wonder whether there's also a security compliance component here. For example, if you're SOC 2 compliant, does that preclude casual data review like that? If so, perhaps this will lead to greater demand for that kind of certification.