[al_ramich]

Are these mostly sales type of emails? If yes most CRMs like SalesForce will support email queues with different assignment options.

Alternatively, you can check out www.conversica.com which will go a little beyond what you are asking for.

You can also check out www.loomi.ai which is in BETA right now but will do exactly what you describe.

[pointytrees]

Thanks, some sales, some support, some customer inquiries.

We've looked at salesforce, but that got a no.

I'll check out the other links you've provided, thank you.