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by hyperberry 2879 days ago
Google puts far too much stock into the "accuracy" of its Maps data.

Here's my fun story: in order to verify my dad's website with Google's 'My Business' service (now a defunct product?), they had to mail a physical postcard with PIN code to ensure the address was legitimate. Picking the mailing address was hooked into Maps/ Maps data; a "real" address had to be among their existing database of addresses.

Well, my dad lives in a somewhat-rural area outside St. Louis. His street is "Alt Road" -- named after the Alt family, German immigrants who started a large farm in the area 150+ years ago.

Yet Google Maps had the street listed as "Alternate Road". Clearly some data entry person presumed it must be an abbreviation and took liberty to 'correct' the apparent mistake.

So it was literally impossible to have a postcard mailed to his address on Alt Road. I had to have it sent to Alternate Road instead. I recognize, of course, the verification steps taken thereafter will have permanently corroborated what was bad data in first place. Now I'm part of the problem.

I'm guessing Maps will now forever have renamed the street. Should I alert the county to Dad's 'new' mailing address?

5 comments

The county couldn't care less what Google Maps shows. Outside large cities, Google Maps is often pretty inaccurate, just outside Seattle in Kitsap County, Google Maps has yet to gain the 300k renumbered addresses that the county put into place over the last five years. Makes Google Maps fairly useless except where locals have manually updated their favorite stores and the like.

The funny thing is, Google can get updated road info in a timely manner as most counties offer a weekly dump of their map data. Open Street Maps is often on point in rural areas due to pulling these weekly dumps, meanwhile the 3rd party vendors Google buys their address data from rarely pull down the publicly owned dataset, contributing to the shoddy quality of Google Maps outside most cities.

Have you tried using the "Send Feedback" menu option in Google maps? It can take some time (on the order of weeks), but I've found they do seem to be responsive to feedback about incorrect data.
I'm not the OP but I have found this menu option to be incredibly useless. Google Maps has strangely lost the ability to point to my address and has refused to fix it for many years now. What's most frustrating is that the "Send Feedback" option offers no way to specify that an address is in the incorrect place, I can only select roads. I have resorted to trying to explain the problem in text but they never got back to me.

Every time a HN thread like this pops up I write about my annoyance with this and nobody has any solution apart from this suggestion. It shouldn't be this hard. Open Street Map is a breath of fresh air in comparison.

Are either of these the Alt Road you're referring to?

https://www.google.com/maps/search/alternate+rd/@38.5320081,...

Looks like they might have updated it since then.

I wonder about this type of stuff since the place I am at now has no mailable address other than a PO Box. During my high school years, I remember ordering packages with "House 313 behind the School" or "House 313 School Loop" to satisfy the place we were order from. The UPS driver would know where to drop it off, and US Mail made you pick it up anyway.
And the reverse, near me, there's a "South Extension Road" South and Road might reasonably be abbreviated: "S Extension Rd." but Google maps just displays "S Ext Rd" and businesses have addresses of "123 S Ext Rd".