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by JoachimSchipper
5729 days ago
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... especially since using getsatisfaction is supposed to improve a company's customer service. Their decision to create lots of "unofficial" support sites (e.g. http://getsatisfaction.com/gm - note that the "unofficial" is easy to miss) was also... controversial. Especially since companies had to pay quite a bit to take over this "support" forum. |
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