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by jramsay 2879 days ago
Thanks for taking the time to share your feedback. I'm the Product Manager responsible for merge requests. Approvals are such an important part of merge requests, and we are working to make them better.

We've improved a number of confusing approval widget states in GitLab 11.2 (https://gitlab.com/gitlab-org/gitlab-ee/issues/5439) which will ship later this month in and the ability to filter merge requests by approver is in development by a community member (https://gitlab.com/gitlab-org/gitlab-ee/issues/1951).

This is just the beginning though – code reviews and approvals are at the heart of the daily workflows of writing software and we'll be continuing to make them even better. I'm particularly excited about more structured code reviews with batch comments in 11.3 (https://gitlab.com/gitlab-org/gitlab-ee/issues/1984), better navigation between files in merge request diffs with a file tree in 11.4 (https://gitlab.com/gitlab-org/gitlab-ce/issues/14249), and our first iteration of code owners (https://gitlab.com/gitlab-org/gitlab-ee/issues/5382) also in 11.4.

Thanks for the disapprove merge request idea. We're considering this idea in https://gitlab.com/gitlab-org/gitlab-ee/issues/761 where further feedback would be much appreciated, or on any other issue.

1 comments

Hi - thanks for responding!

I'd point out that if you look at issue 5439 the team itself was originally unaware of the high number of edge case states of the merge request and closed the issue prematurely. Having many code paths is a code smell so I'd suggest simplifying your UX and edge cases here.

Since you own the merge request flow, I would suggest looking at the page and all it's edge cases and seeing where you can simplify for the user. There is a dizzying large amount of info and CTAs presented to the user; it's pure information overload. Don't just measure yourself by how many features you ship but rather on how you communicate those features to your users. Simplicity is a powerful feature in itself.

Looking forward to batch comments.

The disapprove merge request is a feature available in Phabricator and other competitors so I would look to see how they've implemented it.