[Broken_Hippo]

"if you can't charge people even $1 for your product...."

Only folks aren't always just paying $1. He's describing folks needing to set up a freaking payment system for a small amount of money - and that some folks aren't going to be able to do that and others aren't going to be willing. That's even before you get into the actual payment of $1. And this is before even considering there are other free apps that will work. There is a limit to the inconvenience folks will go through for your product if there are simpler alternatives, and being blind to this sort of thing could kill your company.

It also doesn't mean that folks cannot profit from ads. It isn't like all ads require you to pay through the internet - On my phone, I've gotten ads from a local coffee shop chain. I liken this sort of ad a cable tv ad. It might not get folks clicking on a website, but it might get folks in your store.

[SmellyGeekBoy]

I don't understand all this talk of "setting up a freaking payment system" like it's some huge technical hurdle? Do the vast majority of people not get WhatsApp through the Play Store / App Store? Isn't adding a debit / credit card or purchasing a topup card for these trivial?

All this is besides the fact that we're talking about making the subscription model an option in addition to the ad-supported model, not forcing a subscription on everyone. I don't think a single person in this thread has suggested that apart from the people using is as a straw man.

[thirdsun]

You have to know WhatsApp's user base to understand this. Here in germany it's the de-facto standard communication platform. Everyone and their mother uses WhatsApp - and I mean that literally: Lots of old, non-tech-savvy folks use the service - the kind that even see creating an account as a barrier big enough to not use the service. I still think using the phone number as account was a genius move that enabled wide-spread adoption. Anyway, my mother and her peers don't have a Paypal account, no credit card (this is germany after all, credit cards can't be expected), certainly don't have a payment method attached to their Apple ID or Google Account (You'd be surprised how many people only use free apps). Yet all of them use Whatsapp happily and quite frictionlessly.

These folks are very wary of subscriptions, regarding them as potential scams or traps and while I'm sure Whatsapp would be successful even with a recurring price tag, I'm confident the service would be nowhere near as ubiquitous as it currently is.

[chosenbreed]

Okay. But not so long ago people had to pay for WhatsApp, no? Has the user base grown tremendously since it became free (i.e. because it became free)? One of the points made earlier is that before being bought by Facebook WhatsApp was a profitable operation. If that was the case then there is clearly an argument for having a relatively low cost subscription based offering...

[thirdsun]

I'm not sure if they actually ever enforced their payment/subscription. I certainly haven't been charged, but I was a user before that started if I remember correctly.

[krageon]

It didn't "become" free. It has always been free for some significant fraction of the userbase. As was mentioned repeatedly all over the comments here, many people have never seen the payment screen at all.

[PunchTornado]

no way. I've been using android for years but never added my card details on play store. although I have a 700£ phone, I intend to spend 0£ on play store.

I would pay for whatsup through paypal or something like that.

[FlyingSnake]

Whatsapp already supports payments in India through UPI. Setting it up is quite trivial, and if people deem WhatsApp central to their social graph, they'll buy the app.

However India is an extremely price conscious country, and many people would jump ship if WhatApp switches to subscription only. I tend to think that people would tolerate WhatsApp ads if they get the app free.

It will be interesting to see how this will play out.

[mrweasel]

If they go with ads, I'd be very interested in seeing what kind of revenue that would generate. I believe that Facebook reported around $1.30 in revenue, per user, per year in Asia in 2016.

I still think it's weird to have a product that worth so little to people that they won't pay a dollars a year, and yet it seems to essential in their everyday life.

Regardless, it won't get Facebook the billions they spend on WhatApps back.