[slantyyz]

How about it not breaking in the first place? When people talk about their Macs with pride, the first thing you'll probably hear is "Apple has the best build quality".

A 2017 13" Macbook Pro should not require 5 service trips in its first year. Warranty or not, we're not talking about some $200 piece of crap that's made in China, we're talking about a premium laptop at a premium price.

[saagarjha]

I guess I’ve just never had to deal with, or see anyone else have to deal with repeated repairs. And yes, I agree that this isn’t a great look for Apple. But it’s better that everything’s fixed for free than the alternative.

[lowercased]

after the second or third trip, they should have just given a new replacement one. 5 replacements (if I read that right) would be classified as a 'lemon' under car laws in many cases.

[saagarjha]

I think the individual components were replaced, not the device itself.