[heywire]

Here in Ohio I've had the opposite experience, with the exception of the cost going up. I was one of the ones who would make my annual call to Time Warner to "threaten to cancel" in exchange for another year of discounted service (usually $40 or $45/mo for 30mbit). Spectrum doesn't play that game, so I'm paying $65/mo, but I'm also receiving 100mbit service (where I normally see ~120mbit). I haven't had a single outage since the switch over, but that could also be attributed to the replacement of the old cable modem for a shiny new DOCSIS 3.0 model to support the higher speeds.

As far as robocalls, I had them before, and I still have them now. At least once a month they call me and try to sell me on some other service of theirs. Luckily they use the same phone number on caller ID, so I can avoid the calls.