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by sciurus 2883 days ago
> Last year I was looking for a tool where one team could provide chat support to customers

Although there's the superficial similarity that they both involve "chat", customer support is actually a very different problem to solve than what Zulip (and Slack and all its other alternatives we're talking about today) is focused on. It's no surprise that Zulip wouldn't have the features you need, and it's definitely not somehow an overarching indictment of the Python ecosystem.

1 comments

But I did not make an "overarching indictment" based on a requirements-feature misalignment. That was just the starting point for taking a closer look.

Do your analysis of the users permissions design of that software and ask yourself how would you do that or compare to other systems and you will understand what I mean.

Also I was writing about unnecessary limitations possibly introduced by framework usage - and this was just a friday afternoon virtual water cooler talk, certainly not a scientific thesis. And certainly I do not want to go for war about it with anyone, that was just a little reminder for younger programmers to never stop asking questions about the tools they use.

Have a nice weekend!