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by mancerayder 2891 days ago
How long has your account been open? Did you already get everything verified (ID)? And are you in the US or outside?
1 comments
lisbakke 2891 days ago
Coinbase account has been open since October 2013, and I was trading on Gdax since February 2018.

I'm a US citizen inside of the US and I am verified.

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mancerayder 2891 days ago
That's crazy. Now I'm worried about my own account. :-/
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lisbakke 2891 days ago
You should be!

I just called 10 minutes ago and got a general support staff on the phone and then later escalated to a support supervisor -- they said it is in the hands of the "specialist" and it is up to the "specialist" to review the case and fix my account. They could not give me any time update nor could they explain the situation.

So I'm still locked out of my money and in the dark as to why.

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