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by jonathanmayer 2886 days ago
My experience was that the major carriers had little economic incentive to invest in improving telephone service, which they viewed as a legacy line of business. They were focused on selling data plans, building their networks, and entering new markets (especially online services and advertising).
3 comments

Spam calls are actually a cash cow. Uses your minutes and Verizon also makes money selling a subscription spam blocking service that would be worthless without the annoying calls:

https://www.theverge.com/2017/6/30/15906800/verizon-anti-spa...

What percentage of US cell plans aren't unlimited minutes these days? I'm thinking it has to be a tiny amount.

Seems like they would like to unclog their Network not to mention their servers have to handle and store all the voicemails.

The receiving provider usually gets paid to terminate the call.

It may only be a fraction of a cent per minute, but these are the same telecoms that will gladly send you a bill every month because you owe them 1 cent.

In the past, cellular network operators earned revenue based off minutes sold. That's why voicemail has very verbose instructions that are read to you every single time. It's a way of inflating average call duration and thus revenue.

These days with unmetered calling, the receiving telco still makes some money off incoming calls through termination charges.

If they truly aren't interested in it, that'd be great, they could just stop, open up to become dumb data pipes and create a market of competitive third-party service for the telephony part.
Are the telcos trying to kill the system outright then?