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by sungx105 2898 days ago
I think it depends who reviews the complaints. Every single time I've responded, my complaint (which I always word calmly, non-aggressively, and politely) are met with the response that "2-day shipping only guarantees that the package ships to your nearest Amazon warehouse within 2 days. The actual delivery time can vary, and while it is typical that the delivery will arrive on the same day it arrives at the warehouse, there's no guarantee." And nothing more. Well, one time I was offered a $5 credit. But that's the most I've ever been offered.