[stephengillie]

I've worked for a cloud provider who paid 45x for downtime. If you were down for an hour, you got 45 hours of credit on your bill.

My current ISP credits 5x - I was impacted in an outage expected to last all day, and they credited me 5 days on my next bill.

[joshuamorton]

450 hours is less than a month, so that sla is actually worse than the one the above poster described, at least if you're down for less than a day.