[NeedMoreTea]

Another commonly reported one is paying for an item by Paypal then collecting. Once you have the goods you report the item as undelivered[0]. eBay ask for proof of delivery that you can't supply, so automatically refund.

Has been happening for years, but has become more prevalent recently.

Last time I risked selling on eBay I spent a good part of the listing opting out of eBay Ts&Cs: Cash only, collection only, Paypal will be instantly refunded etc. Probably meant eBay could have cancelled the listing, but it worked.

[0] https://community.ebay.co.uk/t5/Seller-Central/Ebay-Paypal-C... (INR=Item Not Received)

[voltagex_]

Proof of delivery? Registered mail or even tracking will do it (at least in Australia, dunno what Royal Mail give you). I can send a package that requires a signature at the other end.

[NeedMoreTea]

That's if you send it, when there's a few different services with proof of delivery and some with insurance. I was calling out when the buyer visits your house/premises and collects in person, then claims to eBay the item was not received.

[Spivak]

I'm not saying it should be this adversarial, but why not take a few photos with the buyer and the goods, them have them inspect the goods and sign a form with the date they received it and and a report on the condition?

I wouldn't think it's that weird since anyone who's rented an apartment has to do the same.

[dboreham]

Always ship with tracking, proof of receipt and insurance to cover the transaction value plus any out of pocket expenses.

[NeedMoreTea]

The scam is the buyer paying by Paypal, collecting in person, then claiming it's not received.

eBay would ask for proof of delivery!

[Spivak]

Isn't this solvable with a camera or is eBay's process broken?