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by hansel
5736 days ago
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B2B deals can be closed on the phone.
For B2C, you can always put on your contact form that all emails are read and that you will respond within 12 hours and usually within X hours. Every time we (PlantMyPhone.com) responds instantly, people are quite amazed and tend to blog about it. This has happened with other startups I have ran also. It helps to be a bit A.D.D. and feel the urge to instantly respond. When things start to get a bit hectic you should start using a CRM system so no customer gets dropped. |
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