[gregwtmtno]

"Mr. Kaplow has tried everything he can think of to find workers, placing Craigslist ads, asking other franchisees for referrals, seeking to hire people from Subways that have closed."

Everything except paying more.

[icebraining]

I had the same thought. But they do write that "Fast-food wages began rising in 2014, and have increased faster than overall wages since."