[sfifs]

> piss on customers for 2 months and then drop a "sorry for the inconvenience".

I thought Instapaper was a free service that Pinterest bought mainly for it's article parsing technology? As an analogy FB's customers are advertisers and media agencies who pay to keep the lights on as is Pinterest's, users are not the customers.

[coldtea]

In any case, people (including people who had paid before it was made free) had their data in it -- and lost service for 2 months. Even at free, would you be OK with e.g. Gmail (also free) or FB closing down for 2 months and then coming back with an "oopsie"?