[pmcg]

From my perspective, your reply supports the article's point.

Yes, the inner and outer circles are paid well. And yes, nothing is completely black and white, there are spectrums in many dimensions. Everything is complex, but it is sometimes helpful to look at something from a perspective other than your own to maybe notice things you don't normally notice, in this case the mass of people that the author calls the "service class" and the "untouchables", and the way they are perceived and [mis]treated by the "higher" classes.

I'm not accusing you of mistreating people in these groups. But you admit you don't know many people in them, and I think the article is valuable in pointing that out.