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by coldtea
2898 days ago
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>Yes, they just issued a repair program. Until precisely 3 weeks ago Apple refused to acknowledge the issue and forced customers to pay for costly repairs on their own dime. This patent was filed in September 2016. Apple was fucking lying through their teeth for a full 22 months and have been caught in that lie. Do you expect companies to immediately jump to full repair programs the minute the first few users complain? Especially when people will complain about anything. Of course they'd wait to see if it's a widespread issue. |
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They designed a fix innovative enough to file a patent on, 22 months before they acknowledged the issue. That requires costly engineering time and organizational direction that is not used on a whim. They knew back then that this was a real issue.