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by perl4ever 2903 days ago
"Consumers are not and likely will never be, educated enough to actually make informed decisions about costs."

Most consumers have no idea how their car works. But you can get estimates, and comparison shop. You can get an explanation, even if it has shortcomings.
1 comments
jdeibele 2903 days ago
Yes, and I've gotten called to approve additional expense because there was more work needed than they estimated once they got in there.

Or the door latch on my van seized up. Tried two different independent shops I like and they both referred me to the dealer. If your general practitioner says they can't help you and you need a specialist, what are you going to do?

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