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by evfanknitram
2910 days ago
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I know what a SLA means but I have never seen an SLA from Azure dictating a guaranteed response time. They only give the SLA for time until initial reply as far as I know. I was suspecting the person I replied to have misunderstood what it is they have purchased. Maybe in some cases if you pay them some obscene amount of money you can purchase an SLA for for time til resolution but I don't think that's the case here. |
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