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by kposehn 2908 days ago
(Replying to pavel_lishin - thanks for being civil!)

I get where your coming from, as we’ve seen a lot of the moving fast / breaking stuff.

However, do we blame FB for someone misusing it? Do we hold YouTube responsible for what people say? We don’t entirely, as they’re platforms. In this case it is the same - UpCall is positioning themselves as a platform that the customer has to ensure they are compliant in order to use.

That said - I’m not sure how long or well it’ll work; as we can see this is a divisive subject :)

1 comments

> However, do we blame FB for someone misusing it?

Yes! We do if they make it trivially simple to abuse their platform, either because they didn't bother thinking it through, or because they wanted money more than a clear conscience. (A concrete example is their recent ability to exclude minorities from housing listings.)

> Do we hold YouTube responsible for what people say?

We certainly are starting to get irate with their insistence on promoting neo-nazi and fascist channels. We're wondering why children are being shown videos of Peppa Pig drinking bleach.

> That said - I’m not sure how long or well it’ll work; as we can see this is a divisive subject :)

That's true, and I'm certainly coming at this from the view of loathing the shitbags who call up my stepfather and try to con him out of money, or call me up and imply that they're working with my credit card company. I don't have a business, so I have no need to call people for marketing purposes.

My point is the ease of abuse. None of us have used it or seen any evidence of abuse via their platform - we shouldn’t judge something before it’s had a chance to prove itself.

That said - I absolutely totally agree with your sentiment about those abusing the system. 100%. But, UpCall (likely) isn’t them.

I disagree. I think that when it comes to a service like this, the onus should be on them to prove that they've thought about the abuse situation, and have taken steps to prevent it.