| > Just because we hate those damn robe calls doesn’t mean this isn’t a valid, high quality product. Just because it's a valid, high-quality product doesn't make it amoral. --- And I would argue that their TOS doesn't prove your point, but does the opposite. Let's look at one example line: > Customer will ensure that its processes and scripts comply with call recording law, timezone (“curfew”) laws, rules, regulations, ordinances and licensing obligations. My reading of that line is, "we will punt any questions of the legality or morality of what we do back to you, the guy giving us the dollars." > Customer is solely responsible and liable for compliance with all caller ID and “spoofing” rules at all times. How can the customer be responsible for something that's entirely out of their hands? Do I, as a customer, dictate which number Upcall's calls will appear to be coming from? (I honestly don't know, I haven't read tehir FAQs.) This whole thing reads like an Uber-style "move fast and break laws" manifesto. |