[sueders101]

"These are not cold calls"

When you hover over the solutions options they literally say

"Prospecting: We cold call businesses and generate new leads for you."

[kposehn]

Fair. I was referencing the demo and the ToS makes it clear you must have an Established Business Relationship, which means I’m this case it wouldn’t be truly cold as there is a lead and permission to call involved.

[sueders101]

"you must have an Established Business Relationship"

They say on the prospecting page:

"UPLOAD YOUR LIST: Upload a list of target businesses to call. We can help you finding one too."

It doesn't sound like you need an Established Business Relationship.

[kposehn]

Yeah, it’s not terribly consistent what they require. I do agree they need to call it out more clearly :)

[detaro]

No, they say you need an EBR or other reason. In many jurisdictions, for B2B calls "it can be imagined that they might be interested in our product" is a valid legal reason to cold-call someone.