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by siruncledrew 2906 days ago
Comcast is terrible. They called me 3 hours after I had just returned their modem and cables back to the store and they said "we never got it" and tried to charge me $300 for non-return of equipment. Had I not specifically asked the store rep. for a receipt and taken a video of myself returning it to the store, then it would have been their word against mine over the phone. I'm convinced this is a con they play on purpose to milk customers for extra money when they cancel their service (plus Comcast also had an ISP monopoly over the area, so they just didn't give a shit about their customer service).