Hacker News new | ask | show | jobs
by sequoia 2900 days ago
Not only do they not allow you to cancel online, they autorenew your annual subscription to the tune of HUNDREDS of dollars. This happened to me and I'm certain I didn't explicitly opt-in to autorenewal, as I would never consciously opt-in to autorenewal of such a costly service. The told me the following: "by choosing to pay by credit card, you opted into autorenewal." !!??

I moved out out of the country, they autorenewed, I called them, and they refused to cancel the rest of my year's subscription! They insisted upon continuing to send papers to my old address for an entire year.

Completely scammy, I will never do business with them again.

1 comments

you should issue a chargeback.