[maccard]

> Categorically wrong

I disagree. Yesterday I was trying to organise a visit to a luthier for a guitar repair. He told me to phone him, so I phoned, he didn't answer. I left a voicemail, and he phoned me back 15 minutes later, I missed him. On the third attempt, we spoke. I explained what I had written in the email, and he told me that I should call in with the guitar. Overall, it took ~20 minutes of back and forth to resolve an issue that could have been answered in the reply where he told me to phone him.

If you phone me, you are likely to call me at an inconvenient time and interrupt what I'm doing. If you send me an email, and I'm free, I'll respond immediately. If I'm in the middle of something, I'll respond when I'm finished what I'm doing.