[sgmccli]

Hi Matt,

I'm one of the co-founders of Gurn.

We make it cheaper to host in the cloud as there is significantly less burden upon us as a small company in supporting our cloud offering. When we use the term self-host we are actually talking about on-premise clients, think places that might operate under an air-gap such as financial institutions, government departments etc. We've found that these organisations don't particularly enjoy the fast-paced development and release cycles that you can deliver in a continuous deployment environment such as the cloud and we end up with fragmented versions in use across clients. As such we want to encourage as many businesses to stick to the cloud environment as possible and price accordingly.

To date, our largest installations are on-prem, as companies we've dealt with are still getting comfortable with the cloud.

We also have the concept of on-prem/off-prem where we can spin up a dedicated cloud environment should the company require it, but again this involves an extra cost to us and is factored into "self-host" price.

Hope that helps.

[matt_the_bass]

Thanks for the explanation. That was my thought. Assise from the support issues, on prem may be more valuable to those customers. Definitely charge more for things that are more valuable to customers.

Good luck!