[papertiger]

The company I work for has email and phone access to a Facebook developer for questions, but we are part of a beta program.

When I browsed the API on my own it was an utter disaster on par with the article's description.

[bryne]

We are probably in a similar program, but our developer contact was basically of no use whatsoever. Probably not his fault - it seems to be a cultural thing as observed above.

Even after last week's developer meeting and subsequent rollout of changes, my request for documentation was met with - not paraphrasing - "We'll get back to you."