[closeparen]

If you've spent any time working with stage managers, this isn't counterintuitive at all. Complex human endeavor runs more smoothly with a skilled and dedicated operator systematically clearing the logistical and interpersonal hurdles, creating a conducive space for the "real" work. We've known this for a while in performing arts. I hope call-outs like this will bring tech around to the role’s importance.

[escapecharacter]

As a person with a theatre background now doing startup tech work, I agree the magic of “the show must go on” is unparalleled.

[brodsky]

this is an incredible, non-obvious parallel. Thank you.