[mehrdadn]

I guess I see how this can happen for everything marked as "New" with no extra details, but how does this work when the ones from different vendors are in a different condition (missing box or whatever)? Are they still commingled then? And if so then how do they make sure the condition matches the one they send you (e.g. not give a missing-box as one that's factory-sealed)?

[dangrossman]

Used items are not commingled with new items.

[mehrdadn]

But what about with other used items? It's the same problem either way.

And what about "New" items missing packaging etc.?

[dangrossman]

This isn't an actual problem Amazon has, and Amazon has enough problems that we don't need to make up new ones to discuss. Used items are tracked and sold individually (with their unique condition described and viewable by the purchaser), unlike new items. They're not just binned together by condition, when you buy used you're buying a specific item out of inventory. A "new item missing packaging" would not be sold as a new item. "New" items that are returned to Amazon are re-sold as used under the Amazon Warehouse Deals brand, even if the packaging looks factory sealed, for example.

[mehrdadn]

Thanks!