[ChiefZenOfficer]

We use each level of communication for different reasons. (is it a quick question? Is it a well thought out idea that needs attention? Is it time sensitive?) It feels very natural and after a short period your organization falls into a groove as long as Basecamp is the ONLY method for work communication outside conference calls, etc.

[matt_the_bass]

Do you have any formal guidelines of how to communicate when and which method? Or do you just figure it out organically?