[ufmace]

Do you mean a call center bot on the answer side? I would think that's massively harder to do in a way that's noticeably better then the phone tree systems that already exist. Everything simple is already covered by simpler automated systems, and everything that isn't simple is impossibly hard for this level of tech.

Now if Google could make a bot that can call the service line for a company, jump through whatever hoops are needed to get a person on the phone, then ring the call through to me when they got one, that I would pay money for.