[tonyedgecombe]

There have been three generations of the new keyboard already, it's quite feasible you both have different versions.

You might also find different working environments have an effect, is their aircon filtering more dust?

[DanBC]

> is their aircon filtering more dust?

Wait, this laptop portable machine can only be used in environments with filtered air?

This "you're holding it wrong" shit is weird.

[xmodem]

we’re trying to narrow down why some people have issues and some don’t, not make excuses for it.

In my office we have no issues across about 20 2016 and 2016 models.

[tonyedgecombe]

I didn't say or imply that.